POWERPLAY® delivers high-quality power washers and accessories that are focused on exciting designs that deliver an exceptional level of customer satisfaction.

to ensuring

your satisfaction.

Our mission is to provide you with the best possible experience while using our products and services. We understand that issues may arise and that's why we're here to help. Our knowledgeable support team is dedicated to providing you with prompt, professional and friendly assistance.

Quick Access

Whether you have a question, need technical support or just want to give us some feedback, we're here for you. Please feel free to browse our frequently asked questions section.

Submit a support request if you need further assistance.



Q: What is a pressure washer and how does it work?

A: A pressure washer is a powerful cleaning tool that uses high-pressure water to remove
dirt, grime, and other debris from various surfaces. It works by using a pump to
the pressure of the water, which is then dispensed through
a spray gun and nozzle.

Q: What are the different types of pressure washers?

A: There are two main types of pressure washers: electric and gas-powered. Electric pressure washers are lightweight and easy to maneuver, making them ideal for small to large-sized cleaning tasks. Gas-powered pressure washers are more powerful and can handle tougher cleaning tasks, making them ideal for x-large-scale cleaning jobs.

Q: What are the benefits of using a pressure washer?

A: The main benefits of using a pressure washer include:

  • Eco-friendly: pressure washers use less water than traditional cleaning methods, making them a more environmentally friendly option.
  • Cost-effective: in the long run, using a pressure washer can save money as it reduces the need for costly cleaning products.
  • Efficient cleaning: pressure washers can clean large areas quickly and effectively, saving time and effort compared to traditional cleaning methods.
  • Versatility: pressure washers can be used on a variety of surfaces, including concrete, wood, brick, and siding.
Q: What are some of the things I can clean with a pressure washer

A: A pressure washer can be used to clean a variety of surfaces and items, including:

  • Driveways, patios, and decks
  • Cars, trucks, and motorcycles
  • Lawn equipment and tools
  • Outdoor furniture and accessories
  • Siding and windows on homes and buildings
Q: Can I return a defect item to the store?

A: No, contact the customer service department for help with: Product assembly or use Missing or damaged parts/Troubleshooting.

If you have any questions, call our toll-free hotline: 8:00 am to 4:00 pm, EST Monday-Friday. at 1 855 770 PLAY

Q: How do I maintain my pressure washer?

A: To keep your pressure washer in good working condition, you should:

  • Store it in a dry place when not in use
  • Winterize it if you live in a climate with freezing temperatures
  • Change the oil regularly and check the engine for leaks
  • Clean and replace the filters as needed
  • Use high-quality detergents and cleaning solutions that are specifically designed for pressure washers.
Q: What should I consider when purchasing a pressure washer?

A: When purchasing a pressure washer, you should consider:

  • The type of cleaning tasks you will be performing
  • The size and type of surfaces you will be cleaning
  • Your budget and desired features
  • The water pressure and flow rate required for your cleaning tasks
  • The type of engine or motor and its power
  • The size and weight of the pressure washer for portability
  • Visit our page Find the pressure washer that is right for you to get more information.